Contact Scritches Pet Services | Phoenix Metro

Get in touch

We’re here to help.

New clients β€” create your free account through Time to Pet and we’ll be in touch to arrange your Meet & Greet. Existing clients β€” log in to your portal for the fastest response. Questions about anything else? Email or call us directly.

12Γ— Best Pet Services
East Valley Tribune Β· Incl. 2025
5Γ— Best Home Services
East Valley Tribune
4Γ— ThreeBest Rated
ThreeBest Rated Awards
A+ Rating
Better Business Bureau
~100 Five-Star
Google Reviews

How to reach us

The fastest way to get what you need.

New clients 🐾

Create a Free Account

The fastest way to get started. Create your account through Time to Pet and we’ll match you with a vetted sitter in your area within 24 hours.

NEW CLIENT β†’
Existing clients πŸ“±

Client Portal

Log in to Time to Pet to message your sitter, book additional visits, view visit reports, or manage your account details.

CLIENT LOGIN β†’
General enquiries βœ‰οΈ

Email or Call Us

Questions about services, areas, pricing, or anything else? Email or call us directly β€” we aim to respond within one business day.

hello@scritchesaz.com 480.553.0105
Quick questions πŸ’¬

Chat With Us

Have a quick question before you commit? Use the chat bubble in the corner of this screen for a fast reply β€” no account needed.

Chat widget loads here β†’

How it works for new clients

Simple from the first message.

No forms to fill, no waiting on hold. Create your account, tell us about your pets, and we handle everything else.

1

Create your free account

Sign up through Time to Pet β€” takes about 3 minutes. Add your pet profiles and home details.

2

Submit your first schedule request

Tell us the dates and service you need. This is what allows us to check sitter availability in your area.

3

We assign your sitter

Based on your schedule request and location, we assign a vetted sitter who’s available for your dates.

4

Your sitter books your Meet & Greet

Your assigned sitter reaches out directly to arrange a free Meet & Greet at your home before the visit.

5

Happy? They become your primary sitter

If it’s a good fit, that same sitter will be assigned to all your future schedule requests wherever possible.

Liza Bacon, Scritches co-founder
🐾

Ready to get started?

It’s free to create an account and there’s no commitment until you’ve met your sitter and you’re happy.

CREATE FREE ACCOUNT β†’

Free Meet & Greet included Β· 100% money-back guarantee

Send us a message

For general enquiries, partnership opportunities, or anything that doesn’t fit the categories above β€” fill in the form and we’ll get back to you within one business day.

We aim to respond within one business day. For urgent matters, please call 480.553.0105 directly.

πŸ“ Our base

Scritches Pet Services

17723 W Ventura St

Surprise, Arizona 85388

πŸ“ž Phone & email

480.553.0105 hello@scritchesaz.com

πŸ• Response times

Email enquiriesWithin 1 business day
Phone β€” new enquiriesMon–Sun, 8am–6pm
Phone β€” existing clients24/7
Live chat24/7
Client portal messagesWithin a few hours

πŸ”— Follow us

Where we serve

Our Phoenix metro service area.

Scritches Phoenix metro service area map

Our service area

Serving all of Phoenix metro.

Not sure if we cover your area? Check the list below or email us.